Refund Policy

 

Defective or Damaged Products

If you receive a faulty or damaged product, please contact us within 7 days with images of the item. We will gladly send a replacement or issue a full refund.

Items Lost in Transit

By placing an order with us, you agree to our shipping timeframes. While most orders are delivered within the estimated time, external factors such as customs inspections may cause occasional delays. If your order exceeds the displayed shipping time by more than 10 business days, please contact us, and we will gladly send a replacement or issue a full refund.

Returns

We accept returns for refunds. If you are not satisfied with your purchase, you may return the product within 7 days of receiving it. To initiate a return, please contact us here.

Lost or Stolen Packages

https:/eidcloth.store.com is not responsible for lost or stolen packages that have been confirmed as delivered to the address provided during checkout. Upon inquiry, we will confirm the delivery details, including the shipping carrier, tracking information, and delivery date. Customers are encouraged to investigate further with the shipping carrier.

Order Cancellations

Orders can be canceled within 24 hours of purchase. If you wish to cancel your order, please contact us immediately. Once the order has been processed and shipped, we can no longer cancel it. If the order has already been shipped, you may request a return after receiving the product."